Job Summary
The Media Support Manager supports the Media planning and Media execution functions in the agency’s Channel team, helping to ensure client media deliverables are completed and executed to the client’s expectations.  The Media Support Manager is expected to organize, prioritize and manage workflow related to media planning, buying, execution, media stewardship, and reporting.  The Media Support Manager reports to the Director of Media and Emerging Technology, while also working directly with the Associate Director of Media Planning and Associate Director of Social and Digital Media.

In support of media planning across digital, print, outdoor, and broadcast (primarily digital):
  1. Responsible for preparing and submitting RFP’s.  Conducting research as needed.
  2. Navigate rate negotiations and support all steps through client review and approval. Ensure client invoicing is completed accurately.
  3. Support the development of media plans and flowcharts managed by the Associate Director of Media Planning.  Lead the development of media plans and flowcharts for client projects assigned by the Associate Director of Media Planning.
To support the execution of all paid media initiatives, including media placed through third-party vendors or partners, and media buys executed in-house:
  1. Monitor campaign delivery, pacing, and performance against flowcharts and KPI’s and work with vendors as needed to ensure successful campaign delivery and KPI performance.
  2. Ensure established best practices are followed and proactively identify opportunities for media optimization.
  3. Support in-house media execution; communicate and collaborate with internal teams and clients as needed.  Provide reporting and insights to team.

Minimum Qualifications
  • Bachelor’s degree in marketing, advertising, communications, media, business administration or equivalent.
  • 2-3 years of relevant media planning and buying experience in an agency environment
  • Familiarity with digital media landscape (print, outdoor, and broadcast preferred, but not essential)

Skills Required
  • Demonstrated critical thinking ability
  • Proven ability to manage multiple projects while paying strict attention to detail
  • Self-starter who is comfortable with an ever-changing environment
  • Energetic, driven to succeed, team player
  • Must be well organized, with an ability to demonstrate tact and diplomacy.
  • Must possess strong interpersonal skills

Callahan is an Equal Opportunity Employer. We encourage differences in age, color, disability,
ethnicity, family or marital status, gender identity or expression, language, national origin, physical
and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran
status and other characteristics that preserve a culture of diversity and inclusion.

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