Microsoft Account Manager focused on Developer and Low Code Technology
We are looking for a PR pro who enjoys crafting stories, managing an agency team and working with senior clients in a fast-paced, dynamic team environment. This position is on our Microsoft Cloud account. The focus is on reaching developer communities through earned and owned channels through campaigns, product launches, and engagement with media and influencers.
The Account Manager will play a key role on day-to-day client management and satisfaction. This position will manage, plan, and execute on earned and owned media programs. Team management and direct reports will be part of this role. This person will be a key member of a tightly knit, multi-city team that moves at a fast pace and cares deeply about our craft and team culture. Two things to know about us – 1) we believe that working together as a team fosters individual and agency success and 2) we like to have fun and bring new approaches to all we do.
What you'll be doing
- Lead/own projects that demonstrate strategic planning and creative thinking as well as drive news and launches for events
- Grow, manage, and maintain client relationships with key, senior level media/influencers; proactively engage on issues
- Solicit and share feedback/perception from media and influencers regarding client(s) competition and position in the industry
- Provide strategic and tactical counsel to executive level clients
- Develop, review, and pitch stories/content
- Write soundbites, statements, and social copy
- Facilitate strong collaboration with the agency team and clients
- Oversee resource allocation across team including staffing, hiring, and onboarding new talent
- Manage career development and performance of direct reports, managing up to senior staff on crisis issues, and client/team satisfaction while holding the team accountable to demonstrating agency values
- Other duties as assigned.
What you've been able to accomplish
Bachelor’s degree in Communications, Journalism, Marketing, English or related field is preferred, or the equivalent knowledge and/or experience
5 + years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry; 3 + years of management experience required
Exceptional media relations background with demonstrated capacity of working with global business and policy press to manage story development.
Proficiency with Microsoft Office suite (particularly Outlook, Word, SharePoint, PowerPoint and Excel)
High level of analysis and strategic recommendations based on industry knowledge
High level of initiative; take accountability for role on projects
Demonstrated creative and strategic mindset
Has established editor and/or analyst relationships and has proactively placed stories
Made presentations to groups of all sizes
Client and business environment: Customer service orientation is a must. Job pressure may exist from requirement of handling multiple tasks
Experience working globally or with colleagues in multiple locations
Fast-paced team environment (frequent tight deadlines, multitasking, etc.)
Strong presentation and consulting skills along with the ability to read, write and speak English
May need to work more than 40 hours per week on occasion
Ability to lift up to 25 lbs.
WE is one of the largest communications and integrated marketing agencies in the world. We’re independent, we’re all about our people — both our clients and our employees — and we believe in the power of communications to move audiences to positive action.
For more than 30 years, we have been helping translate complex innovations into powerful, persuasive stories. Our sector expertise across key verticals — including technology, healthcare, consumer, and brand purpose — translates into insights and strategies that are informed, current and credible.
We work with companies that are embracing the ever-evolving digital world to reinvent themselves, to deliver new value to their customers or reach them in new ways and ultimately improve people’s lives.
Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.
Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.