Position: Manager, Pipeline Development and Database Operations
Required Experience:             5+ years of direct experience
Background Preferences:       Experience working in a nonprofit or agency environment preferred; salesforce experience is required, fundraising, corporate philanthropy experience, sales or development operations experience are a plus
Education Required:               Bachelor’s degree or equivalent demonstrated experience
Reports To:                             VP, Operations/Strategic Planning
Management Responsibility:  No

For Momentum is looking for a process-oriented marketing or fundraising professional to help support our growing partnership prospect development service and our agency customer relationship management operations. Our agency helps numerous national nonprofits identify and cultivate corporate partnerships. The Manager, Pipeline Development and Database Operations will work with cross functional teams representing multiple national causes to build high impact outreach campaigns through our CRM database and related tools. This work contributes to partnership development which can generate millions of dollars for causes ranging from cancer research and youth development to environmental and equity-related issues. This position will also support the agency’s internal CRM database operations and administration.

A nationally recognized leader in strategic social impact partnerships, For Momentum is a virtual organization with a headquarters office in Atlanta, GA. While the ideal candidate will be based in Atlanta, the company offers flexibility for individuals to independently operate from a home office. 

Responsibilities include:

Database Management
  • Manage and administer the agency’s CRM system
  • Maintain database integrity by identifying best practices and setting and enforcing quality standards and controls
  • Develop and maintain internal processes documentation
  • Serve as a primary in house expert and train new team members on the database system, standards, system tools, key business metrics, reporting capabilities and overall processes
  • Serve as a primary point of contact for CRM-related vendors; troubleshoot issues and support planning for database functionality and growth

Outreach Campaign Management
  • Primary lead for set up and management of multiple campaigns in the database; maintains related documentation and tracking reports
  • Leverage multiple data source vendors to compile prospect lists
  • Support account teams through prospect identification and research
  • Work with internal teams to upload, test and finalize database email templates for various campaigns
  • Work with assigned clients and client projects on campaign planning including drafting email templates, prospect research and meeting preparation
  • Conduct email outreach for assigned campaigns; work with account teams to facilitate call requests and follow up
  • Assist with reporting needs as assigned

Agency Support
  • Work with agency sales and marketing teams on internal agency data management needs
  • Primary lead in the development of enhanced agency capabilities in managing opportunities, leads and campaigns
  • Create and maintain agency data management process documentation and tracking reports

Required Skills and Characteristics
  • Intermediate to advanced Salesforce or other CRM skill set and demonstrated experience supporting teams utilizing a CRM system and conducting email marketing campaigns
  • CRM experience including data and list management tools; experience with B2B data vendors a plus
  • Demonstrated success in positions and projects requiring excellent critical thinking, planning, project/traffic management, campaign delivery and administrative skills
  • Meticulous attention to detail and demonstrated ability to deliver flawless campaign/project execution
  • Excellent interpersonal and collaborative skills, comfortable working in virtual teams in a fast-paced and fluid business environment
  • High level of self-motivation and ability to work independently and effectively in a virtual environment
  • Advanced written and oral communications skills
  • Exhibits a positive “can do” attitude
  • High level of proficiency with MS Office Suite (Outlook, Word, Excel, PowerPoint)
Salary range and benefits:

For Momentum is a woman-owned small business offering a flexible, team-based, virtual work environment supportive of team members’ work/life balance. We offer competitive compensation with potential for annual increases based on individual and business performance. The salary range for this position is $65,000-$80,000 depending on skill level and experience. Full time employees are eligible for benefits including an annual allocation of paid time off (vacation, sick and holiday time), health, dental, vision and life insurance, home office and phone/internet stipends and professional development opportunities.
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