Overview


Harvard University

Communications Specialist
Harvard Kennedy School
60157BR

Job Summary


The Bloomberg Center for Cities at Harvard University seeks a dynamic, collaborative, and detail-oriented Communications Specialist to help develop successful strategies, manage projects, oversee schedules, track deliverables, and create excellent products for multiple communications channels, disseminating the Center's work and increasing its reach.

Building on the Bloomberg Harvard City Leadership Initiative, the University-wide Center aims to strengthen city leadership and governance and serve as a hub of world-class programs, teaching, and research on cities. The Center brings together faculty, students, and expertise from around Harvard to engage in continuous interaction with practice.

The ideal candidate will possess superb communications skills as a writer, editor, and proofreader with particular experience in short-form writing for general audiences on a variety of high-visibility platforms. A diligent project and task manager and deadline-driven team player with collaborative strengths and a customer service orientation, they will be at home on web and social channels with some basic design experience; awareness of tactics to reach target audiences; and eagerness to measure results in the service of ongoing improvements.

This role will report to the Senior Director of Communications.

Position Description


Duties include, but are not limited to:
  • Managing communications support with primary responsibility for creating frequent, short-form editorial deliverables for web, email, and social channels
  • Project managing communications work with internal clients and external collaborators
  • Managing social media accounts
  • Leading efforts to track email and social metrics and media coverage
  • Tracks customer/user experience and suggest improvements
  • Maintaining files and deliverables in good order
  • Adopting new communications projects and tools in a dynamic environment

Commitment to Equity, Diversity, Inclusion, and Belonging

At Harvard Kennedy School, fostering a diverse and inclusive community where everyone feels they belong is a matter of basic fairness consistent with our core values as an institution. It is also essential to our mission of improving public policy and leadership-because recruiting the best people and creating an environment where they can thrive make us better at what we do, because we learn more from people with different perspectives, and because we work in diverse groups and serve diverse societies.

Learn more about Harvard Kennedy School's commitment to Diversity, Equity, and Anti-Racism.

Job Function
Communications

Sub Unit
------------

Location
USA - MA - Cambridge

Department
Bloomberg Center for Cities

Time Status
Full-time

Union
55 - Hvd Union Cler & Tech Workers

Pre-Employment Screening
Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.



Basic (Minimum Required) Qualifications

Bachelor's degree and four (4) years of directly relevant professional experience in non-profit, educational, or broadcast communications; journalism; web content development; or related field.


Additional Qualifications and Skills
 
  • Demonstrated ability to produce and iterate high-quality, effective, short-form and optimized writing for broad audiences on multiple platforms, including web, social, email, and print materials
  • Care and discernment in creating communications products of the highest quality, with a love of precise, evocative language and an appreciation for storytelling
  • Demonstrated ability to manage requests, build editorial or production calendars, design and carry out review and approval sequences, and collaborate well with communications team members and internal clients
  • Knowledge of editorial role in one or more CMS tools such as Drupal, WordPress, or Open Scholar
  • Hands-on experience with one or more CRM/marketing tools such as MailChimp, Pardot, Salesforce Marketing Cloud or Hubspot
  • Knowledge of Microsoft Office/Office 365
  • Experience with tools for light design work, such as Adobe Creative Cloud (e.g. Photoshop, InDesign) or Canva
  • Prior knowledge of Salesforce, Dropbox, Slack, Meltwater, or Cision a plus
  • A strong work ethic and resolute integrity
  • Excellent interpersonal skills that resonate with diverse audiences
  • We are committed to building and fostering a diverse and inclusive team of staff, students, and faculty, and we seek candidates who share our commitment and values

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