Overview

We’re looking for an Account Supervisor to join one of the best firms in the do-gooder business in the Social Media group in our Digital Organizing practice area.

To apply for this position, click HERE.

 

When you come work with us, here’s what you’ll find:

Work that is meaningful. We only work with clients who are changing the world. And, we say no to clients if we don’t believe in their cause or if we can’t help them.

Colleagues you can count on. Kind, dedicated, passionate people who bring the smarts, get things done, and help you to do your best, too.

 

So that’s us. Now about the work:

  • We run social media programs and campaigns for nonprofits and causes like reproductive rights, health equity, justice reform, labor rights, and more -- think groups like Vera Institute of Justice, Planned Parenthood, American Cancer Society, SEIU, and others.

  • Day to day, we help organizations and campaigns build power and drive change through content creation, narrative building, and influencer strategies. We filter through all the things our clients could be doing and hone in on what they should be doing to reach their goals.

 

Here’s what you’ll be doing in this role:

  • Design and drive social media strategies and campaigns that yield engagement, awareness, and action for our clients and their issues.

  • Produce short- and long-term plans for social media that are on-point with the needs and styles of different clients and campaigns. This may include research, strategic briefs, scope and planning documents, creative campaign and content ideas, and presentations to clients.

  • Set key metrics, applying a strong understanding of digital best practices for testing, recruitment, community management, and all reporting.

  • Identify new opportunities for clients to grow their programs and social audiences, including new networks, technologies, approaches, and partnerships.

  • Integrate social media strategies and tactics into broader communications and advocacy campaigns.

  • Maintain client relationships by staying in close contact throughout the day via email and phone about all the big and little things going on, participating in and often leading weekly check-in calls, and presenting at strategy meetings.

  • Contribute to the development of social media best practices for the firm. Stay abreast of new trends to inform your work and educate other staff.

  • Assign and review junior staff deliverables - providing feedback, coaching, and guidance at every step.

  • Drive conversations and processes that help build inclusive spaces within your teams and across M+R. 

  • Do your part to help us run smoothly - including carefully tracking all of your client hours.

Skills and experiences required for this role:

  • 5-7 years of experience managing social media programs for nonprofits, advocacy, or issue-based campaigns. 

  • Demonstrated experience with social influencer campaigns (paid or organic).

  • Ability to point to audiences you’ve grown and engaged on social media channels.

  • Understanding of social media creative best practices for design and copywriting across existing and emerging platforms.

  • Knowledge of how best to engage stakeholders and influencers across multiple social media platforms.

  • Experience using social media tools such as Tweetdeck, Hootsuite, and SproutSocial.

  • Deep understanding of social media metrics and ability to translate them into key takeaways to inform strategy.

  • Ability to communicate persuasively in a way that articulates your ideas and conveys your expertise, whether on the phone, in-person, or in writing.

  • Design: Ability to concept, brief, and develop creative with designers and content creators. 

  • Demonstrated ability to run meetings to identify project goals and ensure successful outcomes.

  • Experience supporting the professional development of more junior staff or interns.

Skills and experiences we expect of all M+R employees:

  • Acute attention to detail.

  • Ability to prioritize your time to meet deadlines for multiple projects.

  • Strong ability to write clearly and concisely.

  • Proven track record to successfully pick up new skills on the job, including learning new technologies.

  • Successful experience working in a fast-paced, deadline-driven environment.

  • Capability to tackle big projects by breaking them down into smaller pieces.

  • Ability to see a problem and propose a solution.

  • Drive to seek what can be improved and offer ways to fix any potential roadblocks.

  • Understanding of how your words and actions affect others.

 

  • Kindness and consideration for others. 

  • Experience bringing a lens of inclusivity to all of your interactions with colleagues.

  • Passion for the role that your work plays in creating change in the world.

  • Drive to work collaboratively - soliciting ideas, seeing each other's perspectives, and always doing what you say you will do. 

  • Comfort admitting what you don’t know and recognizing that seeking and receiving feedback is part of the learning process.

Skills and experiences that are preferred, but not required:

  • Have worked in an agency setting or at another consulting firm.

  • Ability to develop and communicate creative concepts for basic social media videos with content creators.

  • Direct experience developing and implementing paid strategies across social platforms.

  • Deep knowledge of best practices for social integration with media relations, and/or fundraising.

  • Graphic design skills, including experience with Canva and Adobe Creative Cloud.

 

Salary, benefits, and some perks:

This is an exempt, unionized position, represented by the Washington-Baltimore News Guild. The salary for this position is $101,000. As part of M+R’s commitment to compensation equity and transparency, we have a no negotiation policy. Salary negotiations can introduce bias and perpetuate wage inequality. Successful staff at M+R have regular opportunities for promotion with accompanying increases in compensation.

 

We also offer a generous benefits package:

  • Three weeks vacation as well as 15 paid sick days and three personal days;

  • Medical, dental, and vision benefits with premiums fully paid for by M+R for individual employees;

  • 401(k) plan with a 3% employer match and quarterly 1.5% employer profit-sharing contributions;

  • Flexible work schedules and the option to work remotely anywhere within the United States with broadband internet;

  • Annual $1,000 professional development stipend;

  • Flexible Spending Accounts for medical, dependent care, and transit.

 

The fine print:

M+R staff have the option to be fully remote within the United States, or work from one of the following M+R office locations:

  • 1101 Connecticut Ave NW, Washington, DC

  • 11 Park Place, New York, NY

  • 262 Washington St, Boston, MA

  • 1611 Telegraph Ave, Oakland, CA

Staff working from an M+R office are required to be vaccinated against COVID-19, and all staff will be asked to provide information regarding their vaccine status.

To apply, use the button on this page. No calls please. 


Of course...
M+R is an equal opportunity employer and all applicants will be considered. As a firm we are committed to a diverse and inclusive workplace where we learn and work together to change the world. M+R is strengthened by our staff’s diversity, including race and ethnicity, social class, national origin, culture, sexual orientation, gender identity and expression, language, and so much more. We strongly encourage folks from underrepresented backgrounds to apply.

About M+R
We are communicators, marketers, fundraisers, and campaigners who unleash the power of people to do good. We work exclusively with nonprofits fighting for a just and sustainable world.

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